Effective Date: Aug 23, 2024

1. Introduction

Welcome to EXPECTATIONS. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [WWW.EXPECTATIONS.STUDIO] and purchase our customized fragrances, including perfumes, candles, and diffusers.

2. Information We Collect

• Personal Information: When you visit our Site or make a purchase, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.

• Usage Data: We collect information about how you interact with our Site, including IP addresses, browser types, referring pages, and other usage statistics.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and analyze usage patterns.

3. How We Use Your Information

• To Process Transactions: We use your personal information to process and fulfill orders, including sending confirmations and providing customer support.

• To Improve Our Services: We analyze usage data to improve our Site and develop new products or services.

• To Communicate With You: We may use your contact information to send promotional materials, updates, and other information about our products and services. You can opt-out of receiving these communications at any time.

• To Ensure Security: We use your information to protect against fraudulent activities and ensure the security of our Site.

4. How We Share Your Information

• With Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, and marketing.

• For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., subpoenas or court orders).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

• Access and Correction: You have the right to access and correct your personal information. You can update your account information or contact us to request changes.

• Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in those messages or contacting us directly.

• Data Deletion: You may request the deletion of your personal information, subject to legal and contractual restrictions.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

EXPECTATIONS
202 HARVARD ST, ALLSTION MA 02134
INFO@EXPECTATIONS.STUDIO
617-487-8301